TSD's priority is to provide the highest level of service, after sales, with a service level agreement (SLA) that is appropriate for the customer. Whether it is 8x5xNBD, 9x5xNBD, 24x7x4 hr respond or other customized models to provide customers with system maintenance and equipment under reasonable conditions and prices. This includes system maintenance from the old systems of some customers that not procured with the company from the beginning as well, with a preliminary assessment of whether it is within the scope of the job or not, with the back-office team and systems that have a history of maintenance and Schedule an insurance expiration notification of the customer to provide a comprehensive and effective next system maintenance presentation.